Peach Pass Keep Moving.

5 Common Misconceptions about Peach Pass and the I-85 Express Lanes

Posted Jul 02, 2014 by Malika Reed Wilkins, Director, Marketing & Communications
Malika Reed Wilkins
 

The I-85 Express Lanes opened in October 2011 and Georgia's Peach Pass provides thousands of motorists access to those lanes every day. However, there are still a few misconceptions about the program. With the launch of Pay n GO! Peach Pass, we thought this would be a perfect time to clear up some of these common misconceptions:

 

  1. 1. Misconception #1: You can only use a credit or debit card to obtain a Peach Pass.


    With the new Pay n GO! Peach Pass, a cash-preferred option is available to our customers. If you do not use a credit or debit card, or simply prefer to use cash, the Pay n GO! Peach Pass provides access to the I-85 Express Lanes and any future tolling facility in Georgia.


    2. Misconception #2: It is difficult to obtain a Peach Pass.
    There are now more options than ever when it comes to obtaining a Peach Pass. A Pay n GO! Peach Pass can be purchased and reloaded at participating CVS/pharmacy® or Walgreens® stores. You can find the nearest store by using the Retail Locator on the Pay n GO! Peach Pass page.

    

You can also open a Peach Pass Personal Toll Account online, by calling customer service at 1-855-PCH-PASS (724-7277) or in person at any one of the Peach Pass walk-up locations:

    Peach Pass Walk-up Center

    State Road and Tollway Authority

    47 Trinity Avenue, Ground Floor
    Atlanta, GA  30334


    Department of Driver Services

    310 Hurricane Shoals, NE

    Lawrenceville, GA 30046
    (See the Department of Driver Services for normal business hours)


    3. Misconception #3: The cost to ride in the Express Lanes is the same every time.
    The cost to use the I-85 Express Lanes ranges from 1 cent to 90 cents per mile and is continuously adjusted to keep traffic moving.  As demand for use of the Express Lanes increases during the busy parts of the day, the toll amount will rise to ensure that motorists using the Express Lanes will experience a more reliable trip time. You will see the posted toll amount on the toll rate signs before you enter the Express Lanes and be able to decide whether or not you want to use them. You can also view real time toll rates directly from our home page.

    4. Misconception #4: There is a monthly fee to use Peach Pass.

    There is no monthly fee associated with using Peach Pass. If you opt to purchase a Pay n GO! Peach Pass at your neighborhood CVS/pharmacy® or Walgreens® location, you will be charged a one-time fee of $2.50 for the Starter Kit plus the amount of toll value you wish to load on to the account. An additional fee of $1.50 will be charged each time you add funds to the account at a participating retail location.

    For Peach Pass Personal Toll Accounts, there are no fees at all and your debit or credit card is automatically replenished once it reaches a low balance.

    5. Misconception #5:  I can switch my Peach Pass to a different car and it will work.

    Peach Pass customers should register each of their vehicles with a different Peach Pass transponder. The Peach Pass will not work properly if it is removed from one vehicle and placed on another. Moving the Peach Pass from one vehicle to another vehicle will damage the transponder and result in faulty Express Lane reads or will not read at all. As a result, you could receive a violation notice in the mail.
     

Now that you know the facts about Peach Pass, check out our last post, “Which Peach Pass is Right for You?” and decide which option – Peach Pass Personal Toll Account or Pay n GO! Peach Pass – best fits your commuting needs.

Tags: Atlanta, tolls, Peach Pass, SRTA, I-85, Express Lanes, Georgia
 
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