Peach Pass Customer Service
Peach Pass has more than 1.3 million Peach Pass transponders, and we are still growing, all while adding new features and amenities to improve our services to our customers. It is the goal of the State Road and Tollway Authority to keep you informed and engaged on information related to Peach Pass, our services, policies, and products. This page provides key updates to customers in one location to ensure that you receive relevant and timely resources to assist you with any questions and concerns that you may have.
As always, thank you for helping us to keep moving and for being a loyal Peach Pass Customer!
Contact and Support
Peach Pass Customer Service Center
Open Monday – Friday (7 am – 6 pm)
Phone: 1-855-PCH-PASS (724-7277)
In Person
Peach Pass Retail Center
245 Peachtree Center Ave.
Ground Floor Atlanta, GA 30303-1224
Open Monday – Friday – (8 am- 5 pm)
Appointment Only
Peach Pass Retail Center
Department of Driver Services
310 Hurricane Shoals, NE Lawrenceville, GA 30046
Open Tuesday through Saturday 8:00 am – 6:00 pm
Saturday – 8:00 am – 12:00 pm
Appointment Only
Peach Pass Retail Center
Department of Driver Services
3690 Old 41 Highway NW
Kennesaw, GA 30144
Open Tuesday through Saturday
8:00 am – 6:00 pm
Saturday – 8:00 am – 12:00 pm
Appointment Only
Peach Pass Retail Center
Department of Driver Services
619 Tanger Boulevard
Locust Grove, GA 30248
Open Tuesday through Saturday
8:00 am – 6:00 pm
Saturday – 8:00 am – 12:00 pm
FAQ
At Peach Pass, we want you to use the Georgia Express lanes to Keep Moving safely to your destination. Finding answers to your questions is key: So we have provided a list of Frequently Asked Questions (FAQ’s) to answer and help you to use your Peach Pass account effectively.
Peach Pass Customer Dashboard
General Customer Information
| Item | Additional Source of Information | Customer Information provided in Electronic Format |
|---|---|---|
| Website and Mobile App Update | Website | Peach Pass Diagnostics Page |
| Customer Agreement Update | Website, E-Newsletter | Peachpass Customer Agreement |
| Billing and Credit Card Update | Website | Billing Update and FAQs |
To access your Peach Pass account, visit https://mypeachpass.com
Want to receive real-time updates in your email inbox, subscribe to our e-newsletter, click here.
Peach Pass Installation
Proper installation of your Peach Pass transponder on your motor vehicle or motorcycle is needed before driving on the Georgia Express Lanes. Inproper vehicle installation may result in the transponder not be detected and cause violation/billing issues. Please use the instructions and videos on this page to provide directions on proper installation.
Media Resource Links
Information and statistics about the Georgia Express Lanes are regularly requested by both the media and public at large. SRTA is dedicated to providing information on the Express Lanes along with current and past usage/performance. Below are the following resources available to address media and citizen inquiries about the lanes. For additional Press or public inquires, you can make a formal request to the SRTA External Affairs Office via email at [email protected].