Peach Pass & E-ZPass: Your Passport to Travel
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Working Together to Enhance Your Ride
Participating State Toll Agencies
Still Have Questions?
FAQ
A Congestion Business District (CBD), popularly referred to as the Congestion Relief Zone (CRZ), is a tolling zone where users are charged for entering a certain zone. In New York, the CBD includes local streets and avenues in Manhattan at or below 60th St., and excludes trips entirely done on the FDR Drive, West Side Highway/Route 9A, and the Hugh L. Carey Tunnel connections to West Street. If you use a tolled tunnel to enter the CRZ you may be eligible for a crossing credit toward the CRZ toll. To be eligible for crossing credits, you must have a valid E-ZPass or Peach Pass AND have your license plate on your account. If there is no valid E-ZPass or Peach Pass associated with the vehicle license plate, a Tolls by Mail invoice will be mailed to the address of the registered vehicle owner for the CRZ toll incurred. To learn more about the CRZ and how it will work, visit congestionreliefzone.mta.info.
Toll agencies throughout the country are working together so drivers can travel and pay for tolls in multiple states, hassle-free. Customers using Peach Pass enjoy the convenience of traveling on toll roads without worrying about violations or having to pay cash. Over time, tolling interoperability benefits drivers by increasing the number of places they can travel across the country using Peach Pass.
Peach Pass customers can use their accounts in Georgia along with the following E-ZPass states: Delaware, Florida, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Virginia, and West Virginia.
Out of State Motorcycles and Alternative Fuel Vehicles (AFV) must have a valid Peach Pass transponder to be eligible for free toll benefits. When adding your qualifying AFV or motorcycle to your Peach Pass account, select the option for “Certified AFV/Motorcycle”. SRTA will request documentation be submitted and provide confirmation once your vehicle has been registered to ride for free. Until then, you will be charged for tolls.
Peach Pass customers can use their Peach Pass GO! mobile app to access both their transponder number and barcode. This will be helpful at gated toll facilities in various states using a cash rate for payment.
If you are a Peach Pass customer:
You can dispute a toll charge through one of the following methods: Mypeachpass.com Website, Mail/Fax, SRTA Walk-In Center, or Peach Pass GO! Mobile App. You may also call the Peach Pass Customer Service Center at 1-888-PCH-PASS (724-7277). To submit a dispute online as a Peach Pass account holder, log in to your Peach Pass account, select “Online Support” and follow the steps to submit your dispute.
If you are not a Peach Pass customer but received a Peach Pass toll Violation:
Select “Contact Us” on the bottom of the Peachpass.com home page and select “Email Peach Pass.” Then, follow the steps to submit your dispute.
If you are a customer of an out-of-state toll agency:
Contact your toll agency for information on how to file a dispute.
To avoid duplicate charges, customers should not have more than one transponder in their vehicle. Motorists must select the toll account they would like to keep, remove all other transponders from their vehicle, and close any associated accounts.
We recommend keeping the account from the state where you travel the most frequently. When deciding which account to close, remember only Peach Pass customers are eligible for free toll benefits on the I-85 Express Lanes with 3 or more occupants utilizing the Peach Pass Verify Mobile App.
The customer’s Peach Pass and license plate numbers along with the out-of-state toll transaction information are shared with the hubs. Invoices will only be sent if your transponder is not mounted properly, or you have a negative Peach Pass account balance. An invoice will be sent to you from the agency operating the toll road where you traveled.
Please contact the Peach Pass Customer Service Center at 1-855-PCH-Pass (724-7277).
Toll invoices will only be sent to Peach Pass customers if your transponder is not mounted properly, or you have a negative account balance. An invoice will be sent from the agency operating the toll road where you traveled.
No. Peach Pass customers will not receive a separate bill from the participating state’s tolling authorities. Tolls will be automatically deducted from Peach Pass accounts just as they are on local toll roads. Customers will enjoy hassle-free toll road travel throughout the E-ZPass states online by using Peach Pass.