Peach Pass Customer Service

Peach Pass has more than one million Peach Pass transponders, and we are still growing, all while adding new features and amenities to improve our services to our customers. It is the goal of the State Road and Tollway Authority to keep you informed and engaged on information related to Peach Pass, our services, policies, and products. This page provides key updates to customers in one location to ensure that you receive relevant and timely resources to assist you with any questions and concerns that you may have.

As always, thank you for helping us to keep moving and for being a loyal Peach Pass Customer!

Contact and Support

Peach Pass Customer Service Center

Phone: 1-855-PCH-PASS (724-7277)

For Contact & Support click here

In Person

Peach Pass Retail Center

245 Peachtree Center Ave.
Ground Floor Atlanta, GA 30303-1224
Open Monday – Friday – (8 a.m.- 5 p.m)

Appointment Only

Peach Pass Retail Center

Department of Driver Services
310 Hurricane Shoals, NE Lawrenceville, GA 30046
Open Tuesday through Saturday 8:00 am – 6:00 pm
Saturday – 8:00 am – 12:00 pm

Click here to schedule an appointment

Appointment Only

Peach Pass Retail Center

Department of Driver Services
3690 Old 41 Highway NW
Kennesaw, GA 30144
Open Tuesday through Saturday
8:00 am – 6:00 pm
Saturday – 8:00 am – 12:00 pm

Click here to schedule an appointment

Appointment Only

Peach Pass Retail Center

Department of Driver Services
619 Tanger Boulevard
Locust Grove, GA 30248
Open Tuesday through Saturday
8:00 am – 6:00 pm
Saturday – 8:00 am – 12:00 pm

Click here to schedule an appointment

FAQ

At Peach Pass, we want you to use the Georgia Express lanes to Keep Moving safely to your destination. Finding answers to your questions is key: So we have provided a list of Frequently Asked Questions (FAQ’s) to answer and help you to use your Peach Pass account effectively.

Peach Pass Customer Dashboard

General Customer Information

Item Additional Source of Information Customer Information provided in Electronic Format
Website and Mobile App Update Website Peach Pass Diagnostics Page
Customer Agreement Update Website, E-Newsletter myPeachpass.com Customer Agreement
Billing and Credit Card Update Website Billing Update and FAQs
To access your Peach Pass account, visit https://mypeachpass.com
Want to receive real-time updates in your email inbox, subscribe to our e-newsletter, .

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Peach Pass Plus Parking Operations Temporarily Suspended

Peach Pass Plus Parking Operations at Hartsfield-Jackson Atlanta International Airport West Deck are temporarily suspended. Until operations are restored, if you park in the West Deck, you will be asked to pay the parking fees with your credit card upon exiting. Your credit card on your Peach Pass account will not be charged.

We apologize for any inconvenience or disruption this may cause to your travel plans. We will notify you when operations resume. For service alerts, please check our website, social media or your email if you are a Peach Pass subscriber.

Thank you for being a loyal Peach Pass Customer.

Peach Pass Installation

PeachPass Installation
Play Video about Peach-Pass-Installation-Instructions-Video-Img
Proper instilation of your Peach Pass transponder on your motor vehicle or motorcyle is needed before driving on the Georgia Express Lanes. Inproper vehicle instilation may result in the transponder not be detected and cause violation/billing issues. Please use the instructions and videos on this page to provide direction on proper instilation.
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Media Resource Links

Media Resource Links
Information and statistics about the Georgia Express Lanes are regularly requested by both the media and public at large. SRTA is dedicated to providing information on the Express Lanes along with current and past usage/performance. Below are the following resources available to address media and citizen inquires about the lanes. For additional Press or public inquires, you can make a formal request to the SRTA Communications Department via email at [email protected].

Press Contact Information - Press Releases

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Express Lane Travel Data

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Real-Time Toll Rates

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