You can manage your Peach Pass account online by logging in on mypeachpass.com/login or using the Peach Pass GO! app.

First time logging in to your account on the mypeachpass.com site or the Peach Pass GO! app? To establish new login credentials:

1. Navigate to the login page here and select the “Set up Web Access” icon.
2. Enter the e-mail address you signed up with (note that it will default as your primary e-mail address on the account).
3. Enter your account number
4. Create your password and Peach Pass PIN.
5. You’re all done!

If you have questions about online access, please contact the Peach Pass Customer Service Center at 1-855-PCH-PASS (724-7277).

Customers with a Peach Pass Toll Personal, Toll Corporate or Toll Corporate Fleet Account can view their Peach Pass dashboard, account information, vehicle profiles, billing and payments, and Peach Pass Plus preferences online at MyPeachPass.com.  The Peach Pass GO! mobile app also offers Peach Pass Toll Personal Account customers added control and access to their account information.  Using the mobile app or mypeachpass.com, motorists can also register for a Peach Pass account, update account information including credit cards, add new vehicles, and manage account notifications in a secure environment for Android and iPhone customers.

There are three types of customer accounts, Toll Personal, Toll Personal and Toll Fleet Accounts. A Toll Personal Toll Account is for personal, noncommercial customers with privately owned, leased, or rented Vehicles and is limited to no more than 10 Peach Pass transponders per account (up to ten vehicles with one transponder each). A Toll Commercial Account is for companies or businesses with corporate-owned, leased, or rented vehicles and has no limitations on the number of Peach Pass transponders that can be linked to the account (unlimited vehicles with transponders). Both types of accounts are prepaid, and a sufficient balance must be maintained to cover tolls and other charges incurred. Each time a Peach Pass is accepted as a method of payment at a toll facility, or the toll account otherwise incurs a fee or other charges, the applicable amount will be deducted from the prepaid balance in the account.

Peach Pass transactions typically take 14 days for a transaction to post to your account, however, it can take up to 30 days in some instances. If you do not see transactions posted after that, please contact the Peach Pass Customer Service Center at 1-855-724-7277 or submit an online inquiry here.

Please note on occasion, in the event a customer’s Peach Pass transponder is not properly read (which may occur when a transponder is incorrectly placed on the windshield), a manual image review must occur and, in such cases, posting may take up to 60 days.

The Peach Pass credit card processor utilizes a service offered by your credit card company to provide updated credit card information. Credit card accounts enrolled in this service are updated automatically when changes to card data are reported by the card brand. The updater service covers Visa, Mastercard, and Discover. If you want to prevent these updates, contact your credit card provider and opt out of the service.

Motorcycles and Alternative Fuel Vehicles (AFV) must have a valid Peach Pass transponder and have the proper license plate designation (motorcycle license plate or AFV license plate issued by the Georgia Department of Revenue) to be eligible for free toll benefits. When adding your qualifying AFV or motorcycle to your Peach Pass account, select the option for “Certified AFV/Motorcycle”. SRTA will review and confirm once your vehicle has been registered to ride for free. Until then, you will be charged for tolls.

Peach Pass transponders cannot be reused or reattached. You must request a new Peach Pass transponder for your new vehicle. Order your new Peach Pass transponder online in three easy steps:

• Log in to your account here
• Click on the “Manage vehicles” icon under “Vehicles & Transponders”
• Click on the “Add Vehicle” icon
• Select “Add a Peach Pass” from the left-hand sidebar and click the orange “Add” button to order a Peach Pass for your new vehicle.
• Enter the requested information (new vehicle’s make, model, year, color, and license plate number).
• Your new Peach Pass transponder will be mailed to you within 7-10 business days.
• Be sure to remove the old vehicle from your account if it is no longer in your possession.

Your Peach Pass transponder will be activated and ready for use when you receive it. If you have any questions, please contact the Peach Pass Customer Service Center at 1-855-PCH-PASS (724-7277).

Yes, your new temporary license plate number can be added to your account or used to open a Peach Pass Toll Personal account. Simply select “Yes” under “Is this a Temporary Plate?” when adding a vehicle to your account. Failure to update your account with your permanent license plate number may result in violation notices being issued. When your new license plate comes in, please update your vehicle’s license plate through the following steps:

• Log in to your account here
• Select “Manage Vehicles” under “Vehicles & Transponders”
• Select “Edit” for the vehicle with the temporary license plate
• Update your license plate number and click “Save”

Login to your account. Select “Manage Vehicles/ Peach Pass” from the left side of the screen. Select “Remove” from the right side next to the vehicle information. Click “Remove/ Delete Now” to confirm. You may also contact the Peach Pass Customer Service Center at 1-855-724-7277 to deactivate old Peach Pass transponders.

If you sell your vehicle, you can cancel your vehicle’s registration online using the Georgia DOR DRIVES e-Services or in-person at your local County Tag Office.

You can request an account closure online at mypeachpass.com or through the Peach Pass GO! Mobile App by following the steps below. You can also contact the customer service center (1-855-724-7277) or visit a Peach Pass Retail Center. How to request account closure via www.mypeachpass.com or the Peach Pass Go! mobile app:

• After you log in to your account, select “Request Account Closure” under the “My Account” menu or the website footer.
• Select your reason for account closure (optional).
• Click “Close Account”.

Once you fill out the contact form, your transponder will be deactivated immediately, but your account will remain open for 15 business days to post outstanding transactions. Please allow 15 business days for your refund to post to your credit card account or 6-8 weeks for your refund check to arrive. A $5 refund fee is applied for any paper check refunds requested. Check refunds under $5 will not be issued.