How do I get a Peach Pass?

All vehicles, including those designated as “toll-exempt,” must be registered on an active Peach Pass account and have a Peach Pass transponder mounted inside or on the vehicle to use the Georgia Express Lanes. Commuters using E-ZPass, Sun Pass, E-Pass and Quick Pass can also access the lanes.

Opening a Peach Pass account is easy. Sign-up through the Peach Pass GO! 2.0 Mobile App, the mypeachpass.com website or contact the Customer Service Center. Each vehicle in a household must be registered for a separate Peach Pass transponder. However, households with multiple vehicles can opt to list those vehicles under one Peach Pass account.

Play Video about How-do-I-get-a-Peach-Pass
Open/Manage Account
Contact Customer Service

To open a Personal Toll Peach Pass Account, you will need the following information:

  1. Name, address and a contact phone number

  2. Your driver’s license number (Optional)

  3. Year, color, make, model and license plate number of vehicle(s) needing a Peach Pass

  4. An initial payment of $20 to open the account (can be in the form of credit/debit card, check, money order or cash at select Customer Service Center locations)

  5. A valid, active credit card or debit card for replenishment of your account

FAQ

You can manage your Peach Pass account online by logging in here or using the Peach Pass GO! app. To access your account, please enter your username and password here. First time logging in to your account on the mypeachpass.com site or the Peach Pass GO! app? To establish new login credentials:
  1. Click on “Account Login”
  2. Scroll down and click on “Forgot Password”
  3. *Enter the email address on file on your account
  4. An email with a temporary password will be sent to your email address
  5. Use your email address and temporary password to login
  6. Update your Password
  7. You’re all done
If you have questions about online access, please contact the Peach Pass Customer Service Center at 1-855-PCH-PASS (724-7277). Note: Java must be installed on your computer in order to access your online account. Java is free to download.
Customers with a Peach Pass Toll Personal or Toll Corporate Account can view their Peach Pass dashboard, account information, vehicle profiles, billing and payments, and Peach Pass Plus preferences online at MyPeachPass.com.  The Peach Pass GO! mobile app also offers Peach Pass Toll Personal Account customers added control and access to their account information.  Using the mobile app or mypeachpass.com, motorists can also register for a Peach Pass account, update account information including credit cards, add new vehicles, and manage account notifications in a secure environment for Android and iPhone customers.
There are two types of customer accounts, Toll Personal and Toll Corporate Accounts. A Toll Personal Toll Account is for personal, noncommercial customers with privately owned, leased, or rented Vehicles and is limited to no more than 10 Peach Pass transponders per account (up to ten vehicles with one transponder each). A Toll Commercial Account is for companies or businesses with corporate-owned, leased, or rented vehicles and has no limitations on the number of Peach Pass transponders that can be linked to the account (unlimited vehicles with transponders). Both types of accounts are prepaid and a sufficient balance must be maintained to cover tolls and other charges incurred. Each time a Peach Pass is accepted as a method of payment at a toll facility or the toll account otherwise incurs a fee or other charges, the applicable amount will be deducted from the prepaid balance in the account.

Peach Pass transactions typically take 14 days for a transaction to post to your account, however, it can take up to 30 days in some instances. If you do not see transactions posted after that, please contact the Peach Pass Customer Service Center at 1-855-724-7277 or submit an online inquiry here.

Please note on occasion, in the event a customer’s Peach Pass transponder is not properly read (which may occur when a transponder is incorrectly placed on the windshield), a manual image review must occur and, in such cases, posting may take up to 60 days.

The Peach Pass credit card processor utilizes a service offered by your credit card company to provide updated credit card information. Credit card accounts enrolled in this service are updated automatically when changes to card data are reported by the card brand. The updater service covers Visa, Mastercard, and Discover. If you want to prevent these updates, contact your credit card provider and opt out of the service.
Motorcycles and Alternative Fuel Vehicles (AFV) must be registered with Peach Pass and have the proper license plate designation (motorcycle license plate or AFV license plate issued by the Georgia Department of Revenue) to be eligible for free toll benefits. Note, AFV license plates are not issued to hybrid vehicles.
Peach Pass transponders cannot be reused or reattached. You will have to request a new Peach Pass transponder for your new vehicle. Order your new Peach Pass transponder online in three easy steps:
  • Click on the “Manage My Account” icon and enter your username and password to log in to your account.
  • Select “Add a Peach Pass” from the left-hand side bar and click the orange “Add” button to order a Peach Pass for your new vehicle.
  • Enter the requested information (new vehicle’s make, model, year, and license plate number) and your new Peach Pass transponder will be mailed to you within 7-10 business days.
Your Peach Pass transponder will be activated and ready for use when you receive it. If you have any questions, please contact the Peach Pass Customer Service Center at 1-855-PCH-PASS (724-7277).
Yes, your new temporary license plate number can be used to open a Peach Pass Toll Personal account. Once you receive your permanent license plate, please enter the new license plate details in the “update vehicles information” page in your online account or through the Peach Pass Go! mobile app. Failure to update your account with your permanent license plate number may result in violation notices being issued.
Login to your account. Select “Manage Vehicles/ Peach Pass” from the left side of the screen. Select “Remove” from the right side next to the vehicle information. Click “Remove/ Delete Now” to confirm. You may also contact the Peach Pass Customer Service Center at 1-855-724-7277 to deactivate old Peach Pass transponders. If you sell your vehicle, you can cancel your vehicle’s registration online using the Georgia DOR DRIVES e-Services or in-person at your local County Tag Office.

You can call the customer service center (1-855-724-7277) or visit a Peach Pass Retail Center and request to close your account.   You may also submit a Web Inquiry Form by logging into your account via www.mypeachpass.com and following the instructions below. This action cannot be completed via the mobile app.

How to request account closure via www.mypeachpass.com:

  • After you login to your account, click on Contact & Support
  • Select Contact Support
  • Fill out the contact form. Select General website/mobile app questions and let us know you would like to close your account
  • Click Submit Inquiry

Once you fill out the contact form, you have created a case for your request. Please allow 15 business days for your refund to post to your credit card account or 6-8 weeks for your refund check to arrive. A $5 refund fee is applied for any paper check refunds requested.

Scroll to Top