What is
Peach Pass Verify?
Peach Pass Verify is the new mobile app that provides a convenient way for existing Peach Pass customers to claim free toll benefits when carpooling. With just a few taps on your smartphone, you can verify that you have three or more people (driver included) and tolls will be waived for your ride in the High Occupancy Toll Lanes – specifically, the Georgia I-85 Express Lanes and I-85 Extension Express Lanes!
The Peach Pass Verify mobile
app is a win-win for Peach Pass
customers who carpool:
The Peach Pass Verify mobile
app is a win-win for Peach Pass
customers who carpool:
Saves money
Promotes a more reliable commute
Here are four "must haves" to receive your Peach Pass carpool free toll benefits:
- Your Peach Pass customer account must be in good standing.
- Your vehicle must meet the occupancy requirement of 3+ people.
- You must be traveling in the Georgia I-85 Express Lanes.
- You must verify your occupancy before and after each trip.
Carpooling with Peach Pass? Watch this informative video to help you get started!
The Peach Pass Verify mobile app has replaced the non-toll-mode declaration on the Peach Pass GO! mobile app.
Download Peach Pass Verify today!
Peach Pass Verify / Occupancy Mobile Application Frequently Asked Questions
What is Peach Pass Verify?
How can my carpool qualify for free tolls?
If you already have a Peach Pass Toll Personal or Toll Corporate account, you can start accessing free toll benefits immediately by downloading the Peach Pass Verify mobile app in the Apple store or Google Play store. Verify your carpool of three or more people at the start and end of your trip in a few quick steps with just the tap of a finger. Just make sure there are at least three people (including you!) in the vehicle for your carpool trip.
BancPass Pay n Go and interoperable toll accounts from other partnering states (E-ZPass, SunPass, QuickPass, etc.) are not eligible for toll benefits through Peach Pass Verify.
Did Peach Pass Verify replace the free toll declaration mode in the Peach Pass GO! mobile app?
Why is the carpool declaration feature being moved from Peach Pass GO! to Peach Pass Verify?
Where can I use free toll carpool benefits?
Do I have to set up a new account with the new carpool mobile app, or am I already registered through my Peach Pass account?
Is a Peach Pass transponder required to get the carpool benefits?
What if I don’t have Peach Pass but want to carpool toll-free?
To receive carpool toll benefits on the I-85 and I-85 Extension Express Lanes, you must have a Peach Pass transponder, Peach Pass Toll Personal or Toll Corporate account, and use the Peach Pass Verify mobile app to verify each carpool trip.
Opening a Peach Pass account is easy. Sign-up through the Peach Pass GO! mobile app, MyPeachPass.com, or contact the Customer Service Center at 1-855-PCH-PASS (724-7277).
All vehicles, including those that qualify for free toll benefits (AFV’s and motorcycles), must be registered on an active Peach Pass account and have a Peach Pass transponder mounted inside or on the vehicle to use the Georgia Express Lanes.
How do I verify my trip?
Before beginning your trip, open the Peach Pass Verify mobile app and use the verification function to confirm the number of people in the vehicle. Leave the app running in the background on your phone throughout your trip. After you arrive at your destination, you must re-verify your car’s occupancy in the app and complete your free carpool trip.
What happens if I forget to use Peach Pass Verify?
You must use the Peach Pass Verify mobile app at the start and end of your trip to receive your free toll benefit.
What happens if I forget to press “end carpool”/re-verify occupancy at the end of my trip?
When the Peach Pass Verify mobile app detects that you have left the designated express lanes and your vehicle has been stopped for at least 20 minutes, a notification that reads “Are you still carpooling?” will appear on your screen. To receive your free toll benefit, respond to the notification and re-verify your carpool ride.
To make sure your carpool qualifies for free tolls, make sure to re-verify promptly when you arrive at your destination. Without reverification, tolls during your trip will not be waived.
Can I use the Peach Pass Verify mobile app while driving?
For your safety, the Peach Pass Verify mobile app disables functions while your vehicle is in motion. You can start your carpool before beginning your trip and after arriving at your destination, when the vehicle is parked.
The mobile app must remain open in the background throughout your trip to capture your carpool on the I-85 and I-85 Extension Express Lanes, and you will still be able to listen to music and use navigation apps.
Does the Peach Pass Verify mobile app track my location?
To qualify your ride for benefits, Peach Pass Verify records the date and time of your carpool, and your vehicle’s entry and exit points along I-85 and I-85 Extension Express Lanes. The mobile app does not actively track your location when not in use.
When you first open the mobile app, you will receive a pop-up notification asking to use your location for the purpose of capturing your ride. Be sure to select the option “Always allow while using the app.”
What personal information does the mobile app store, and who has access to it?
The Peach Pass Verify mobile app stores account information, including your name, email, phone number, transponder number, and license plate number. Your information is used for the sole purpose of verifying carpool occupancy and is not sold or shared with third parties.
How can I get help or ask questions through the mobile app?
To access the Help screen, tap the menu icon at the top left-hand corner of the home screen. If you require additional assistance, tap “Contact Us” to submit a web inquiry. A response to your web inquiry will be sent to the e-mail address associated with your Peach Pass account.
What if I have an AFV or motorcycle? Am I required to use the Peach Pass Verify mobile app to receive toll benefits?
How do I know if my toll was waived?
At the end of your carpool trip, and after re-verifying, a “Toll Waived” alert will be provided confirming you’ve qualified for a free toll benefit. Additionally, the Trip History page in the Peach Pass Verify mobile app will list your carpool trips and indicate if they qualified for a free toll benefit. Please use the Peach Pass GO! mobile app or your Peach Pass online account to view billing history and toll charges.
Where can I view my trip history in the mobile app?
Verified carpool trip history can be viewed within the Peach Pass Verify mobile app by clicking on the upper left hand corner menu icon and then selecting “trip history”. However, check your Peach Pass GO! mobile app or your Peach Pass online account to view billing history to check for toll charges.
Can I have multiple vehicles on the same Peach Pass Verify mobile app account?
Yes – you can set up multiple vehicles within your Peach Pass Verify account and give them unique nicknames. Each vehicle must have a Peach Pass transponder associated with a Toll Personal or Toll Corporate Peach Pass account to qualify for free toll benefits through the Peach Pass Verify mobile app.
Can I use Peach Pass Verify on my iPad or Android tablet?
Peach Pass Verify is best used with mobile phones. This is because the mobile app requires a network connection to access location-based features, which wi-fi only access may not provide consistently. Peach Pass Verify can be used with iPads or Android tablets, but only if they have cellular plans. Using only wi-fi enabled devices may not guarantee your free toll benefit.
Can I share my Peach Pass Verify account login credentials with another person traveling in a different vehicle from mine?
- They must be driving a vehicle that is on a current Peach Pass account in good standing (even if it is your account).
- The vehicle and peach pass transponder must be listed on your Peach Pass Verify mobile app.
- You and that person cannot be using the app at the same time. Peach Pass Verify can only verify one carpool trip per account at a time. Trips taken at the same time on a single Peach Pass Verify account will result in toll charges for one of the two Peach Pass account holders. Peach Pass Verify mobile app users are encouraged to download and sign up for their own Peach Pass Verify account to prevent this type of incident. The Peach Pass Verify mobile app is free to download.
Can a vehicle be registered to multiple Peach Pass Verify accounts?
Yes, a vehicle can be registered to multiple Peach Pass Verify accounts if the vehicle has a Peach Pass transponder. This feature allows for the convenience of receiving the carpool benefit when traveling on the I-85 Express lanes regardless of the Peach Pass customer’s car you are traveling in.
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